Cancelling your booked stay or departing earlier, causes a great loss for us, especially for short-term cancelations. We have reserved the booked room for you and have rejected other interested guests!
To save unplanned costs, we recommend you to be aware of our cancelation conditions: Please pay attention to the attachment in our booking confirmation email. Your holiday insurance – the European Travel Insurance. You can find more information here. You can obtain an insurance for only 5% of your travel costs.
To get more information about the cancellation period and compensation claims, please visit: https://www.wko.at/branchen/tourismus-freizeitwirtschaft/hotellerie/AGBH_englisch.pdf
Rescission by the Party – Cancellation fee:
The Party may rescind the Accommodation Agreement by means of a unilateral declaration by 3 months before the agreed date of arrival of the Guest without being liable to pay a cancellation fee. Outside the period specified in § 5.5., the Party may only rescind the Accommodation Agreement by means of a unilateral declaration subject to the following
cancellation fees:
- 40% of the total agreed price by 1 month before the date of arrival;
- 70% of the total agreed price by 1 week before the date of arrival;
- 90% of the total agreed price within the last week preceding the date of arrival.